Unfortunately no. However once you have created an account with us, it will be easier for you to shop with us next time. Just use your login (your email address) and password next time you shop with us. All your personal and address information will be automatically retrieved from your account.

Yes, you could purchase directly from the showroom/retail outlet and opt for self collection.

Yes, you can. However, there are terms and conditions for this. Please refer to the Policy section for more information on this.

Certainly credit cards are the most widely accepted forms of payment used for web purchases. Besides, we will accept a payment by Maybank2u, Alliance Online Transfer, Am Bank, RHB, Hong Leong Bank Transfer, FPX, Mobile Money, CIMB Click, China Union Pay, Web Cash, Meps Cash.

Yes but kindly contact us at webmaster@beethoven.com.my for a product invoice calculated with shipping cost.

Yes, we have a showroom/retail outlet showcasing our products and you could purchase directly from the showroom/retail outlet. Please click here to view our sales networks.

Kindly email us at info@beethoven.com.my for any enquiries or use our Contact us page. We will reply within 2 business days.

We try our best to ship/deliver the product as soon as possible to you. Below are our estimated order delivery time:

For products labelled Stock: Available, we usually deliver in next 3 - 4 business days.

When sensitive credit card details are passed through our website, the information will be automatically be encrypted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level encryption commercially available). We accept online credit card payments using ipay88 (accredited by Bank Negara Malaysia) and it is a secure online system that offers our customers safe transaction over the internet. ipay88 also uses 3D secure where extra authentication from the bank is required. Please note that myBBstore.com does not store any credit card information during an online credit card payment.

Beethoven.com.my accepts online credit card payment using ipay88 (accredited by Bank Negara Malaysia) and it is a secure online system that offers our customers safe transaction over the internet. ipay88 also uses 3D secure where extra authentication from the bank is required.

Our system currently don\'t automatically calculate shipping charges for International deliveries.

Kindly contact us at webmaster@beethoven.com.my for product invoice calculated with shipping charges.

It should be a memory problem at Internet Explorer. Please do the following:

1. Go to Tools->Internet Options->Delete Cookies
2. Press YES
3. Close your Internet Explorer and reopen it, the problem should be resolved.

If problem still persists, kindly contact us at webmaster@beethoven.com.my for technical assistance.

It is easy, go to My Account page and click on the Forgot password link. You will be prompted with a window and please enter your email address (it must be the same email address you registered with myBBstore.com). The password will be sent automatically to the registered email address.

Go to My Account page, login and you can modify your address details there.

One of the possible problem is that your account is not verified. A email with verification link had been sent to your registered email address for verification, please click on the verification link to activate your account.

Alternatively, kindly contact us at webmaster@beethoven.com.my for technical assistance.

While lower prices are one reason that people shop for clothes over the internet, there is a growing recognition among retailers that people like the convenience of shopping online. They can find and buy what they need with out leaving their house, they can track their shipments, and have them delivered to their front door. This is especially true of busy mothers.

MYR stands for Malaysian Ringgit and also known as RM - Ringgit Malaysia.

Shipping weight is the weight of the product and approximate weight of packaging material added together.

Please examine the settings of your internet browser if pop-up blocker is turned on. We need the pop-blocker to be turned off.

For Internet Explorer users, go to Tools->Pop-Up Blocker->Turn-Off Pop-Up Blocker.

Do not worry because our payment gateway partner, ipay88 (owned by Mobile88.com Sdn Bhd) collects payment on behalf of Beethoven.com.my.